Privacy policy
Privacy Policy
Extreme Coupon Scoops
Last Updated: May 15, 2026
Overview
Extreme Coupon Scoops operates this website and online store. The terms “we,” “us,” and “our” refer to Extreme Coupon Scoops.
This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit our website, browse our store, place an order, contact us, interact with us on social media, sign up for emails, or use any of our services.
Our store is powered by Shopify. Shopify helps us provide checkout, payments, order processing, shipping support, analytics, fraud prevention, and other ecommerce services.
By using our website or purchasing from us, you acknowledge that you have read and understand this Privacy Policy.
1. Personal Information We Collect
We may collect personal information when you visit our website, place an order, create an account, contact us, subscribe to updates, interact with our social media, or use our services.
Personal information may include:
- Name
- Email address
- Phone number
- Billing address
- Shipping address
- Payment information
- Order details
- Items viewed, added to cart, or purchased
- Account login information, if you create an account
- Customer service messages
- Reviews, comments, photos, or videos you submit
- IP address
- Device type
- Browser type
- Website activity
- Cookie and tracking information
- Social media username or profile information if you interact with us online
We do not intentionally collect more information than we need to operate our store, fulfill orders, communicate with customers, improve our services, and comply with applicable laws.
2. Payment Information
Payments are processed through Shopify and/or approved third-party payment providers.
We do not directly store your full credit card or debit card number on our own systems. Payment information is handled by Shopify, payment processors, banks, and related service providers according to their own security and privacy practices.
We may receive limited payment-related information, such as:
- Payment status
- Last four digits of the card
- Billing name
- Transaction ID
- Fraud risk indicators
- Refund or chargeback information
3. How We Collect Information
We may collect personal information from:
Directly from you
For example, when you:
- Place an order
- Create an account
- Contact customer service
- Sign up for email updates
- Submit a review
- Send us photos, videos, comments, or feedback
- Leave a note on your order
Automatically through our website
For example, when you visit our website, we may collect information through cookies, pixels, analytics tools, device identifiers, and similar technologies.
From Shopify and service providers
Shopify and other providers may share information with us so we can process orders, prevent fraud, manage the store, and communicate with you.
From social media platforms
If you interact with Extreme Coupon Scoops on TikTok, Facebook, Instagram, or other platforms, we may see information you make publicly available or send directly to us.
4. How We Use Your Information
We use your personal information to operate the business and provide a better customer experience.
We may use your information to:
- Process and fulfill orders
- Accept payments
- Send order confirmations
- Ship products
- Provide tracking information
- Respond to questions
- Handle refunds, damaged item claims, or customer service issues
- Prevent fraud or chargeback abuse
- Manage customer accounts
- Improve our website and products
- Personalize your shopping experience
- Send marketing emails, if you sign up or where allowed by law
- Show ads or promotions
- Review website performance
- Track inventory and order history
- Comply with tax, legal, and accounting requirements
- Enforce our Terms of Service, Refund Policy, and other policies
5. Mystery Box and Lucky Scoop Orders
Because we sell mystery boxes, lucky scoops, and surprise bundles, we may use your order information and customer notes to help pack your order.
For example, we may review:
- Product ordered
- Order size
- Shipping address
- Customer notes
- Past orders
- Customer service messages
- Damage or refund history
Customer notes may be considered, but they are not guaranteed. For example, if you request a scent, color, or item type, we may try to consider it, but mystery products are packed based on available inventory.
6. Customer Photos, Videos, Reviews, and Social Media
If you tag us, comment on our posts, send us a photo, submit a review, post an unboxing video, or share content related to Extreme Coupon Scoops, we may use that content for marketing or promotional purposes.
This may include sharing or reposting:
- Customer reviews
- Public comments
- Product photos
- Unboxing videos
- TikTok videos
- Facebook posts
- Instagram posts
- Testimonials
We will not intentionally post private information such as your full address, payment information, or private order details.
If you want us to remove a reposted customer photo, video, or comment, contact us at:
7. Social Media and Public Platforms
Extreme Coupon Scoops may use TikTok, Facebook, Instagram, YouTube, or other platforms to promote our products, show sample boxes, pack orders, respond to general questions, and share business updates.
Information you share publicly on those platforms may be visible to other users.
Please do not post private information in public comments, including:
- Address
- Phone number
- Payment information
- Order number
- Personal details
- Information about minors
If you need help with an order, email us instead at:
8. Text Messages and Email Marketing
We may send marketing emails if you sign up, make a purchase, or otherwise allow us to contact you where permitted by law.
Marketing messages may include:
- New product drops
- Mystery box updates
- Lucky scoop announcements
- Promotions
- Restock alerts
- Holiday offers
- Business updates
You may unsubscribe from marketing emails at any time by using the unsubscribe link in the email.
Even if you unsubscribe from marketing emails, we may still send non-marketing messages related to:
- Orders
- Shipping
- Payment issues
- Refunds
- Customer service
- Legal notices
- Policy updates
If we offer SMS/text messaging in the future, message and data rates may apply, and you will be able to opt out as required by law.
9. Cookies and Tracking Technologies
Our website may use cookies, pixels, tags, analytics tools, and similar technologies.
These tools may help us:
- Keep items in your cart
- Remember your preferences
- Improve website performance
- Understand how customers use the site
- Prevent fraud
- Measure marketing results
- Show relevant ads
- Improve products and services
You may be able to control cookies through your browser settings. Blocking cookies may affect how the website works.
10. How We Share Personal Information
We may share personal information with trusted service providers and partners when needed to operate the business.
This may include:
- Shopify
- Payment processors
- Banks and fraud prevention providers
- Shipping carriers
- Label providers
- Email marketing platforms
- Website hosting providers
- Analytics providers
- Advertising platforms
- Customer service tools
- Accountants, attorneys, or professional advisors
- Government agencies, if required by law
We do not sell customer information as a business product.
However, some privacy laws define “sale” or “sharing” broadly and may include certain advertising or analytics activities. Depending on where you live, you may have the right to opt out of certain data sharing for targeted advertising.
11. Relationship with Shopify
Our store is powered by Shopify. Shopify collects and processes personal information to help provide and improve ecommerce services.
Information you submit through our website may be shared with Shopify and other service providers that help operate the store.
Shopify may process information related to:
- Website visits
- Checkout
- Payments
- Fraud prevention
- Order processing
- Analytics
- Store performance
- Customer accounts
- Advertising features
Shopify may also process certain information across Shopify-powered stores to provide enhanced features, security, and services.
You can learn more about Shopify’s privacy practices through Shopify’s Consumer Privacy Policy and Shopify Privacy Portal.
12. Shipping and Delivery Information
To ship your order, we may share your name, shipping address, email address, phone number, package details, and tracking information with shipping providers and label services.
This may include:
- USPS
- UPS
- FedEx
- Pirate Ship
- Shopify Shipping
- Other shipping or fulfillment providers
Shipping providers use this information to deliver your package, provide tracking, and handle delivery-related issues.
13. Fraud Prevention and Security
We may use personal information to detect, prevent, investigate, or respond to:
- Fraud
- Suspicious orders
- Unauthorized transactions
- Chargeback abuse
- Payment disputes
- Website misuse
- Security threats
- Policy violations
- Illegal activity
We may cancel or hold orders that appear suspicious, incomplete, fraudulent, or high-risk.
14. Children’s Privacy
Our website and store are intended for use by adults and by minors only with parent or guardian supervision.
We do not knowingly collect personal information from children under the age required by applicable law without proper consent.
If you are a parent or guardian and believe a child has provided us with personal information, contact us at:
We will review the request and delete the information where required by law.
Customers should not submit private information about minors through reviews, public comments, social media posts, or customer service messages unless necessary for an order-related issue.
15. Data Security
We use reasonable measures to help protect personal information. However, no website, payment system, email system, or online platform is completely secure.
Please do not send sensitive information through unsecured channels, public comments, social media messages, or email unless necessary.
You are responsible for keeping your account login information secure.
16. How Long We Keep Information
We keep personal information as long as needed for business, legal, tax, accounting, fraud prevention, customer service, and operational purposes.
This may include keeping information related to:
- Orders
- Payments
- Shipping
- Refunds
- Customer service
- Tax records
- Legal compliance
- Fraud prevention
- Business records
When information is no longer needed, we may delete, anonymize, or securely retain it as allowed by law.
17. Your Privacy Rights
Depending on where you live, you may have privacy rights under applicable law.
These rights may include the right to:
- Request access to personal information we hold about you
- Request correction of inaccurate information
- Request deletion of personal information
- Request a copy of your personal information
- Opt out of certain targeted advertising or data sharing
- Limit certain uses of personal information
- Appeal a privacy rights decision, where applicable
These rights are not absolute and may depend on your location, the type of information, and applicable law.
To make a request, email:
We may need to verify your identity before completing your request.
18. Opting Out of Marketing
You may opt out of promotional emails by clicking the unsubscribe link in our emails.
You may also contact us at:
Please note that unsubscribing from marketing does not stop order-related or service-related emails.
19. Global Privacy Control and Do Not Track
Depending on where you live, your browser may allow you to send a Global Privacy Control signal.
Where required by law and technically possible, we may treat a Global Privacy Control signal as a request to opt out of certain sharing or targeted advertising for that browser or device.
We generally do not respond to “Do Not Track” signals unless required by law.
20. International Visitors
If you access our website from outside the United States, your information may be transferred, stored, or processed in the United States or other countries.
By using our website, you understand that privacy laws in those countries may differ from the laws where you live.
21. Third-Party Websites
Our website may contain links to third-party websites, platforms, payment providers, shipping providers, or social media pages.
We are not responsible for the privacy, security, content, accuracy, or practices of third-party websites or platforms.
You should review their privacy policies before providing information to them.
22. Changes to This Privacy Policy
We may update this Privacy Policy from time to time for business, legal, operational, or regulatory reasons.
When we update it, we will change the “Last Updated” date at the top of this page.
Your continued use of the website after changes are posted means you acknowledge the updated Privacy Policy.
23. Contact Information
If you have questions about this Privacy Policy, want to make a privacy request, or need help with your information, contact us at:
Extreme Coupon Scoops
11152 Westheimer Rd
Houston, TX 77042
United States
Email: shop@extremecouponscoops.com
Website: www.extremecouponscoops.com