Terms of service
Terms of Service
Extreme Coupon Scoops
Overview
Welcome to Extreme Coupon Scoops. The terms “we,” “us,” and “our” refer to Extreme Coupon Scoops
Extreme Coupon Scoops operates this website and online store to offer mystery boxes, lucky scoops, surprise bundles, and related products. Our store is powered by Shopify, which allows us to provide checkout, payment processing, order management, and related ecommerce services.
By visiting our website, browsing our store, placing an order, interacting with our content, or purchasing from us, you agree to these Terms of Service, our Privacy Policy, Refund Policy, Shipping Policy, and any other policies posted on our website.
If you do not agree with these Terms, please do not use our website or purchase from our store.
1. Eligibility and Account Use
By using this website, you confirm that you are at least the age of majority in your state or province of residence, or that you are using this website with the consent and supervision of a parent or legal guardian.
You agree that all information you provide during checkout, including your name, email address, billing address, shipping address, and payment information, is accurate, current, and complete.
You are responsible for maintaining the security of your account information and for all activity that occurs through your account.
2. Our Products
Extreme Coupon Scoops sells mystery boxes, lucky scoops, surprise bundles, bath and body items, beauty items, fragrance products, home items, minis, self-care products, and related retail finds.
Many of our products are sold as mystery or surprise items. This means the exact products, scents, colors, sizes, styles, brands, and item mix may vary from order to order.
Sample photos, videos, product images, TikTok videos, Facebook posts, website graphics, and product examples are for illustration only. They do not guarantee that you will receive the exact items shown.
Your order may include a mix of items selected from available inventory. We do not guarantee specific products, scents, brands, colors, packaging styles, retail values, or item combinations unless clearly stated in the product description.
3. Mystery Box and Lucky Scoop Policy
By purchasing a mystery box, lucky scoop, or surprise bundle, you understand and agree that:
- The contents are selected by Extreme Coupon Scoops.
- Contents vary by order.
- Sample photos and videos are examples only.
- You may not receive the exact products shown online.
- Product scents, colors, packaging, size, and category may vary.
- We may include bath, body, beauty, fragrance, home, mini, seasonal, travel-size, or bonus items.
- We do not guarantee a specific retail value unless clearly stated in the product listing.
- Customer notes and preferences may be reviewed, but they are not guaranteed.
Mystery products are part of the shopping experience. Please do not purchase a mystery box or lucky scoop if you are not comfortable receiving surprise items.
4. Product Condition
We make reasonable efforts to sell items that are new and unused.
Because some products may come from couponing, clearance, overstock, shelf pulls, liquidation purchases, pallet purchases, or retail resale sources, outer packaging may occasionally show minor shelf wear, sticker residue, small dents, or cosmetic imperfections.
We do not sell products that we know are used, leaking, unsafe, or intentionally misrepresented.
5. Brand and Trademark Disclaimer
Extreme Coupon Scoops is an independent resale business.
We are not affiliated with, sponsored by, endorsed by, or officially connected to any retail brand, manufacturer, store, or company whose products may appear in our mystery boxes, lucky scoops, product photos, videos, listings, or bundles.
All trademarks, brand names, product names, logos, and images belong to their respective owners. Any brand names or product references are used only to identify genuine products that may appear in our resale inventory.
6. Orders and Order Acceptance
When you place an order, you are making an offer to purchase from Extreme Coupon Scoops. We reserve the right to accept, decline, cancel, or limit any order for any reason, including suspected fraud, pricing errors, inventory issues, shipping restrictions, payment problems, or policy violations.
Your order is not accepted until payment has been processed and we confirm the order.
Please review your order carefully before submitting it. Once an order is placed, we may not be able to cancel or change it.
7. Pricing, Discounts, and Promotions
Prices, discounts, promotions, bundles, and product availability are subject to change without notice.
The price charged will be the price shown at checkout when your order is placed.
Unless otherwise stated, prices do not include taxes, shipping fees, handling fees, customs fees, or other charges that may apply.
Promotional offers may have separate terms, expiration dates, or limits.
8. Payments and Billing
You agree to provide current, complete, and accurate payment and billing information.
By submitting payment information, you confirm that:
- You are authorized to use the payment method provided.
- The payment information is true and accurate.
- You authorize us or our payment processor to charge the full order amount.
- You agree to pay all charges, taxes, and fees associated with your purchase.
We may refuse or cancel orders if payment is declined, disputed, reversed, flagged, or appears suspicious.
9. Sales Tax
Applicable sales tax may be collected based on your shipping address and current tax laws.
You are responsible for any taxes, duties, fees, or charges that may apply to your order.
10. Shipping and Delivery
Orders are shipped to the address provided at checkout. Please make sure your shipping address is accurate before placing your order.
Shipping and delivery times are estimates only and are not guaranteed.
We are not responsible for delays caused by:
- USPS, UPS, FedEx, or other shipping carriers
- Weather
- Holidays
- Incorrect addresses
- Carrier scanning delays
- Lost or stolen packages after delivery
- Customs or government delays
- Events outside our control
Once an order is transferred to the shipping carrier, risk of loss passes to the customer.
If tracking shows that a package was delivered, we are not responsible for lost, stolen, or misplaced packages. You may need to contact the carrier directly.
11. Damaged Items
If your order arrives damaged, email us at:
You must contact us within 48 hours of delivery and include:
- Your order number
- Clear photos of the damaged item
- Clear photos of the shipping package
- Clear photos of any packing material
- A short description of the issue
We will review the issue and may offer a replacement item, partial refund, store credit, or another reasonable solution at our discretion.
Damage claims submitted without photos or after 48 hours may be denied.
12. Returns, Refunds, and Exchanges
Because mystery boxes, lucky scoops, and surprise bundles are custom-selected and packed as surprise products, all sales are generally final unless there is a verified issue with damage, missing items, or a clear fulfillment mistake.
We do not offer refunds or exchanges because:
- You did not like the scent
- You wanted different items
- You expected a specific brand or product
- You received a mystery assortment different from sample photos
- You changed your mind after ordering
- You did not read the product description before purchasing
All refund requests are reviewed under our Refund Policy.
13. Product Allergies and Personal Use
Some products may contain fragrance, oils, cosmetics, skincare ingredients, sunscreen ingredients, or other personal-care ingredients.
You are responsible for reading product labels, ingredient lists, warnings, and usage instructions before using any item.
Extreme Coupon Scoops is not responsible for allergic reactions, skin irritation, sensitivity, misuse, or failure to follow product instructions.
If you have allergies, sensitive skin, medical concerns, or ingredient restrictions, do not use a product until you have reviewed the label and consulted a qualified professional if needed.
14. Product Availability and Substitutions
Inventory changes often. We may update, remove, replace, or discontinue products at any time.
Because mystery boxes and lucky scoops are packed from available inventory, we may substitute products with similar items when needed.
We reserve the right to limit quantities, refuse orders, or cancel orders if inventory is unavailable or if a product was listed in error.
15. Errors, Inaccuracies, and Omissions
Occasionally, information on our website may contain errors, inaccuracies, or omissions related to product descriptions, pricing, promotions, shipping charges, transit times, inventory, or availability.
We reserve the right to correct errors, update information, cancel orders, or change listings at any time without prior notice, including after an order has been submitted.
16. User Content, Reviews, Photos, and Feedback
If you tag us, send us photos, submit a review, post an unboxing, comment on our social media, or provide feedback, you grant Extreme Coupon Scoops permission to use, repost, share, display, edit, or feature that content for marketing, advertising, website, social media, and business purposes.
You are responsible for the content you submit. You agree not to submit false, misleading, offensive, unlawful, infringing, or harmful content.
We may remove, refuse, or edit customer content at our discretion.
17. Social Media and Video Content
Extreme Coupon Scoops may share packing videos, sample bundles, scoop videos, mystery box examples, inventory videos, behind-the-scenes content, and promotional videos on TikTok, Facebook, Instagram, YouTube, or other platforms.
Videos and photos are for promotional and example purposes only. They do not guarantee the exact contents of any order unless the video is specifically tied to your confirmed order.
We will not intentionally show customer addresses, payment information, or private personal information in public videos.
18. Intellectual Property
All website content, branding, logos, graphics, text, images, designs, videos, product descriptions, layout, slogans, and other materials created by or for Extreme Coupon Scoops are owned by Extreme Coupon Scoops, Tillman Equity LLC, or our licensors.
You may not copy, reproduce, distribute, modify, display, sell, or use our content without written permission.
The name Extreme Coupon Scoops, our logo, slogans, product names, designs, and related branding may not be used without written permission.
19. Third-Party Services and Links
Our website may include links or tools from third parties, including Shopify, payment processors, shipping providers, social media platforms, email tools, or other services.
We are not responsible for third-party websites, tools, policies, content, errors, delays, or services.
If you use a third-party website or service, you do so at your own risk and should review that third party’s terms and policies.
20. Relationship with Shopify
Extreme Coupon Scoops is powered by Shopify, which allows us to provide our online store and checkout services.
However, purchases made through our store are made directly with Extreme Coupon Scoops. Shopify is not responsible for any aspect of sales between you and Extreme Coupon Scoops, including product quality, shipping, damages, injuries, losses, refunds, or customer service issues.
By using this website, you release Shopify and its affiliates from claims, damages, or liabilities related to purchases and transactions with Extreme Coupon Scoops.
21. Privacy
Your personal information is handled according to our Privacy Policy.
Because our store is powered by Shopify, certain information may also be collected and processed by Shopify to provide checkout, payment, hosting, analytics, fraud prevention, and related ecommerce services.
Please review our Privacy Policy for more details.
22. Prohibited Uses
You may not use our website or services for any unlawful, abusive, fraudulent, or harmful purpose.
You agree not to:
- Violate any law or regulation
- Submit false or misleading information
- Commit fraud or attempt chargeback abuse
- Harass, threaten, or abuse our staff, contractors, customers, or business
- Copy, scrape, or steal our content
- Upload viruses or malicious code
- Interfere with website security
- Use bots, scraping tools, or unauthorized automated systems
- Impersonate another person or business
- Use our products or content for unlawful resale, scams, or misleading promotions
- Violate the rights of Extreme Coupon Scoops, Shopify, or any third party
We may refuse service, cancel orders, block access, or terminate accounts if we believe these Terms have been violated.
23. Disclaimer of Warranties
Our website, services, content, and products are provided “as is” and “as available.”
To the fullest extent allowed by law, Extreme Coupon Scoops makes no warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, durability, title, non-infringement, uninterrupted website access, or error-free operation.
We do not guarantee that any product, mystery box, lucky scoop, bundle, scent, retail value, item mix, or shopping experience will meet your personal expectations.
Some jurisdictions do not allow certain warranty disclaimers, so some of these limitations may not apply to you.
24. Limitation of Liability
To the fullest extent allowed by law, Extreme Coupon Scoops, Tillman Equity LLC, Shopify, and our owners, officers, employees, contractors, affiliates, suppliers, service providers, and licensors will not be liable for any direct, indirect, incidental, special, punitive, consequential, or similar damages arising from your use of our website, services, products, or purchases.
This includes, but is not limited to:
- Lost profits
- Lost revenue
- Lost data
- Replacement costs
- Shipping delays
- Carrier issues
- Product disappointment
- Allergic reactions or sensitivities
- Misuse of products
- Website errors
- Third-party service issues
Our total liability, if any, shall not exceed the amount you paid for the specific order giving rise to the claim.
25. Indemnification
You agree to indemnify, defend, and hold harmless Extreme Coupon Scoops, Tillman Equity LLC, Shopify, and our affiliates, owners, officers, employees, contractors, service providers, and licensors from any claims, damages, losses, liabilities, costs, or expenses, including reasonable attorney fees, arising from:
- Your breach of these Terms
- Your misuse of our website or products
- Your violation of any law
- Your violation of a third party’s rights
- Your false, misleading, or harmful content
- Your chargeback abuse, fraud, or unauthorized use of payment methods
26. Termination
We may suspend, restrict, or terminate your access to our website or services at any time, without notice, if we believe you have violated these Terms or used our website in a harmful, unlawful, or abusive way.
Sections related to intellectual property, payment obligations, disclaimers, limitation of liability, indemnification, privacy, governing law, and other provisions that should reasonably survive termination will remain in effect.
27. Governing Law
These Terms and any separate agreements between you and Extreme Coupon Scoops shall be governed by the laws of the State of Texas and applicable federal law, without regard to conflict of law principles.
Any dispute shall be handled in the appropriate state or federal courts located in Texas, unless otherwise required by law.
28. Changes to These Terms
We may update, change, or replace any part of these Terms at any time by posting updates to our website.
Your continued use of the website or services after changes are posted means you accept the updated Terms.
The most current version will always be available on this page.
29. Contact Information
Questions about these Terms of Service should be sent to:
Extreme Coupon Scoops
Email: shop@extremecouponscoops.com
Website: www.extremecouponscoops.com